Delighted is the leading platform for collecting and analyzing Net Promoter Scores.
If you use Delighted to survey users, you can connect your account with Fomo to stream recent, positive reviews on your website.
Step 1 - Enable Delighted
While logged into Fomo, visit Integrations > Delighted > Connect.
This will return a 'Webhook URL' which we'll use in the next step.
Step 2 - Enable Fomo
While logged into Delighted, visit Settings > Integrations > Webhooks and paste the Webhook URL you were given in Step 1.
To ensure the best experience, select either 'Promoters' or 'Only Promoters who Comment' in the left-side dropdown. Finally, click 'Save & turn on.'
Step 3 - You're Done!
Going forward, new customer surveys from your Delighted account will be sent automatically to your Fomo event feed, and shown on your website in real-time.
To edit the message structure of your Delighted notifications, simply visit the Templates tab while logged into Fomo, and edit the 'Delighted Survey' templates.